Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
Finding a car to suit the trip
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Packing for a Short Break
Deciding what to take on a short break shapes the car you ask about. Draft a packing list early: one case per traveller, a shared wash bag, coats and any sports or hobby equipment. Measure the largest suitcase and any bulky item such as a golf bag or a folded bicycle, recording length, width and height. Note how many people are travelling and whether the boot needs to stay partly free for shopping on the return leg. Send the list with your dates and ask which vehicle group the team recommends for that load. If you are unsure whether a roof box is needed, raise it as a question rather than assuming, and keep the measurements with your enquiry.
Preparing for a Work Trip
If the hire is for a work trip, gather the details your employer or client expects before you enquire. Note the dates and times, the driver's details, and the address where the car should be delivered or collected. List everything you must carry: samples, display boards, tool cases or presentation materials, with dimensions for the largest pieces. If a colleague shares the driving, record their details too and ask whether both need to be listed. Check whether the trip involves several stops and write the order down before you call. Questions worth asking include whether a particular vehicle group is available for the whole period and what the collection arrangements would be if your schedule shifts.
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What to confirm on the phone
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.















