Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
Finding a car to suit the trip
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Travelling with Children and Their Bags
If you are travelling with children, it helps to note each passenger's age and whether a child seat or booster will be needed alongside your luggage. Write down the number of suitcases, pushchairs and any other items, with rough dimensions for anything unusually shaped. A people carrier or an estate may suit a larger family, but the team can advise on vehicle groups once they know your list. When you request a quote, include the dates, where the car will be collected or delivered, and any questions about seating configurations. If your plans include a cot or travel system, mention these early so the booking reflects the full picture. Anything still undecided can be raised before you confirm.
Planning a Longer Stay Hire
Staying for a while? If the hire will span a week or more, it helps to settle the dates before you enquire, including any chance you might extend. Note where the car will be based, who the named drivers are and whether you will need space for shopping, luggage or equipment brought along for the trip. An estate or SUV may suit a longer journey with more belongings, and the team can talk through the options once they have your details. When you ask for a quote, include the dates, driver details and location in Burwash, and add any questions about extending the hire if your plans could change. Anything undecided can be raised at this stage.
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What to confirm on the phone
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.















