Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
Finding a car to suit the trip
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Matching a car to your daily routine
Say you are weighing up a compact city car against an estate. A useful first step is to list the journeys you expect to make during the hire period: the number of passengers on each trip, the bags or equipment involved, and whether any leg of the journey involves a long motorway stretch or frequent short hops. Note the approximate dimensions of anything you plan to carry regularly, such as a folded pushchair or golf clubs. This record helps the team suggest a vehicle group when you ask for a quote, and it gives you a basis for comparing options on paper rather than guessing. You might also ask whether an automatic or manual preference affects what is offered on your dates.
Factoring in who will be driving
Driver preferences deserve as much attention as luggage lists. Before enquiring, confirm who will be behind the wheel, whether they hold a manual or automatic licence, and whether any additional drivers need to be added to the booking. Note each driver's details as the team will request them, and record any preferences the group has expressed, such as a higher seating position or a particular transmission. If the car is being collected by someone other than the main booker, write down that arrangement so you can mention it when you ask about collection options. Open questions worth raising at the quote stage include how the delivery or collection point fits your schedule and what happens if your dates shift slightly.
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What to confirm on the phone
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.















