Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
Finding a car to suit the trip
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Questions Worth Asking Before a Quote
Before you contact the team, gather the details that will shape your quote: the dates you need the car, the names and licence details of anyone driving, and the addresses for delivery or collection. Then draft a short list of questions so nothing is forgotten. You might ask which vehicle groups suit your party, whether an automatic is held in the same range as a manual, and how the price changes between an estate and a people carrier. It can also help to ask whether the car can be delivered to one address and collected from another, and who to contact if your dates move. Keeping these questions written down means you can compare answers and make a decision without calling back several times.
Arranging an Arrival-Day Itinerary
Sketch out how you want the first day to run once the car arrives. Note the delivery time you have in mind, who will be there to receive the vehicle, and a phone number for that person. Then list the places you plan to visit, in order, with rough timings and the address of where the car will be kept overnight. If others are depending on the car, record their names and contact numbers too, so changes can be passed along quickly. Decide in advance who holds the keys and who the team should call if plans change. Open questions to raise with the team include how early delivery can be arranged, whether collection can happen at a different address, and how much notice is needed to adjust the itinerary.
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What to confirm on the phone
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.















