Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
Finding a car to suit the trip
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Noting Driver Preferences Before You Book
Before contacting the team, it helps to write down the details that shape which car group suits you. Start with the driver who will spend the most time behind the wheel: do they prefer an automatic, are they comfortable with a larger SUV, or would a compact city car match their usual driving? Note the dates you need the vehicle, including any early starts or late returns, and whether more than one named driver might use it. Record where the car should be delivered or collected from. Jot down the number of passengers travelling and how much luggage or equipment each person brings, plus any dimensions for bulky items such as golf clubs or pushchairs. Keeping this list to hand makes the enquiry straightforward and lets the team confirm the right vehicle group and price quickly.
Planning a Return Journey With the Same Car
If your trip involves coming back as well as going out, a little forward planning keeps the arrangement clear. Decide whether the return date is fixed or might shift, and mention both dates when you enquire so the team can check availability across the whole period. Think about where the car will end up: could you return it to the same point, or would a different drop-off suit your plans better? Note the expected arrival time home and any buffer you want around it. If passengers or luggage differ on the return leg, record that too, since a boot full of holiday bags differs from an empty run. Where the journey ends at a private address, note a contact number for someone receiving you, and ask the team any questions about collection arrangements before confirming your booking.
Explore other car hire areas
What to confirm on the phone
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.