Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Thinking Through Your Collection Order
If you are collecting items from several addresses in one day, it can help to write down the order you plan to visit them before requesting a quote. Note each address, the name and phone number of the person handing over the goods, and any time windows they have suggested. You might also list what is being collected at each stop, along with rough dimensions for the larger pieces, so the hire team can discuss which van groups could suit. Recording whether each contact expects a call on arrival, or whether a gate code is needed, keeps the day organised. If some collections are flexible and others are fixed, mark which is which, since this may shape the sequence you settle on and the questions you want answered before booking.
Measuring Entrances and Larger Items
Before settling on a vehicle, take a tape measure to the items you plan to move and, where possible, to the doorways, corridors and stairwells they will pass through. Note the height, width and depth of each large piece, and record any parts that come away, such as legs, shelves or mirrors. If a sofa or wardrobe will need to turn a corner, the measurements of that corner are worth writing down too. These figures can be shared when you ask for a quote, and they may prompt useful questions from the team about which van sizes to consider. Where access at either end is uncertain, the person at that address is the right contact to confirm details, so it helps to gather their name and number early and note anything they tell you about the space.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.