Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Deciding Between Van Sizes
Choosing between a small van, Transit, Luton, dropside or crew van often comes down to the job list you prepare in advance. Start by writing down every item you need to move or deliver, along with its dimensions and whether it can be dismantled. A job involving a three-piece sofa, six boxes and a lawnmower reads very differently on paper to one involving a pallet of bricks, so your notes shape the conversation. Add the hire dates you have in mind and any access arrangements you already know about, such as loading from a driveway or a shared yard. Presenting this information to the team lets them discuss which vehicle might match, and you can ask about availability for your chosen dates before settling on a booking.
Measuring Bulky Items
If your job involves large or awkwardly shaped items, spend a moment recording their sizes before you enquire. Measure height, width and depth for each piece, and note whether doors, legs or handles can be removed and whether the item folds. Write down the quantities too, since three wardrobes is a different job to one. For anything going to storage or a customer's address, note the recipient's contact number and any delivery instructions they have given you. Keep this list handy when you contact the team, as it lets you ask specific questions about vehicle options for your load. If an item's size is borderline or hard to judge, measure it twice rather than estimating, and note the result so the figure is ready for your quote request.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.