Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
Finding a car to suit the trip
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
How Do You Coordinate Several Passengers?
Start by listing everyone who will travel in the car, because passenger numbers drive the vehicle choice more than almost anything else. Note each person's name, where they will be picked up and whether their plans change mid-trip, such as one passenger leaving early or another joining later. Count the bags too, separating hold luggage from small day bags, and estimate the space they will take up if you are considering an estate or people carrier. Agree the pickup order and timings in advance, then write them down so nothing relies on memory. If the group includes children, record their ages and seating needs. Share this information when you enquire, along with your dates and driver details, and the team will confirm the right vehicle group and price.
Arranging a Car for a Longer Stay
When a hire spans a week or more, the details you record at the outset matter more, so it pays to be thorough. Write down the full start and end dates, including roughly what time you would collect and return the car each day if it is in regular use. Note where the car will be based, whether delivery or collection suits your arrangements, and a contact number for the duration of the stay. Think through the itinerary: which days involve the most driving, how many passengers are expected at each stage, and what luggage will accumulate along the way. If plans are still loose, say so when you enquire, since the team may be able to suggest options. Any questions about vehicle groups, driver requirements or price can be raised before booking.
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What to confirm on the phone
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.