Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
How Should You Organise a Household Move?
The short answer is to build a written plan before you request a quote. Start by listing every item that will travel, room by room, and note the dimensions of anything awkward such as wardrobes, sofas or mattresses. Record how many boxes you expect and whether any belongings are going to storage rather than the new address. Write down both addresses, the access arrangements at each end, and a contact name and number for whoever will be present. Decide your preferred dates and a backup in case plans shift. When you enquire, include this list along with any questions about which van size suits the load; the team can then advise on a small van, Transit, Luton, dropside or crew van where available, and confirm the hire terms.
Getting a Business Delivery Ready
For commercial work, preparation usually means paperwork as much as physical items. Begin with the delivery schedule: the date, the collection point and the destination, plus any time windows the recipient has specified. Note down what is being carried, including quantities and the dimensions of the largest pieces, so the team can consider whether a Transit, crew van or another option fits the job. Record the recipient's contact details, including a phone number, so any questions on the day can be directed to the right person rather than guessed at. If the same run repeats weekly, mention that when you enquire, as it may affect how the hire is arranged. Any remaining questions about access, dates or vehicle availability can be raised with the team before you confirm the booking.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.