Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Keeping a Load Inventory
Start by writing down everything that needs to travel in the van, however ordinary it seems. A furniture move might include a sofa, six boxes of kitchen items, a bicycle and a rolled rug, while a trade job could involve toolboxes, lengths of timber and a step ladder. Note each item's approximate size and any awkward features, such as a bed frame that comes apart or a mirror that cannot be laid flat. Keeping this list on your phone means you can add things as you remember them, and you can share it when asking for a quote. It also helps you spot items that might need separate handling or a second person present on the day.
Checking Entrance and Item Dimensions
Before settling on a vehicle, measure the largest items you plan to move and record the figures alongside the inventory. A wardrobe, for instance, might be taller than it looks in a room, so a tape measure is worth using rather than guessing. Then think about the access at each end of the journey: whether there is a driveway, a shared corridor or a lift, and whether any doorways are narrow. Questions about door widths, lift sizes or parking bays at the destination belong with the site manager or the person receiving the goods. When you enquire, share both the item dimensions and the access notes so the team can discuss which van options suit the job.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.