Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
What to Note Down About Boxed Belongings
Start by writing an inventory of everything that will travel in boxes. For each item, record a description, the number of boxes it fills, and the approximate dimensions of the largest one, since a stack of small cartons and a few oversized boxes present quite different requests. Note which boxes are fragile and which can sit anywhere, and set aside a list of anything that must arrive first at the new address. If some belongings are going to storage rather than a new home, keep the two lists separate so the split is clear when you enquire. Finally, note any items that are awkwardly shaped or boxed at the last minute, and mention them when asking for a quote.
Coordinating Helpers for Hire Day
Your helpers list deserves as much attention as the boxes themselves. Write down who has agreed to come, their mobile numbers, and the times each person is available, in case the day runs longer than expected. Note who will be at the collection address and who will meet you at the other end, along with a contact number for anyone receiving furniture or goods. If a helper might drop out, decide in advance who else you could ask, and record their number too. It also helps to note which helper is bringing gloves, straps or a trolley if any of those are already owned, and whether anyone needs dropping home afterwards. Any open question about the hire dates can go to the team with your quote request.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.