Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Getting your helpers organised
Who will be there on the day? Before you book, write down everyone who has agreed to help, along with their availability across your preferred hire dates. If some helpers can only come in the morning, note the hours each person can commit so you can plan the job around them. You might also record who holds keys to the property or storage unit and who will meet furniture sellers or delivery contacts. Sharing the date and rough schedule with helpers early reduces confusion, and if plans change you can ask the team about shifting the hire window. A simple message listing the date, start time and address usually keeps everyone aligned.
Measuring items and entrance widths
Which measurements should you take? Note the height, width and depth of every large item you intend to carry, from wardrobes to worktops, and write them on a single list. Then measure the doorways, corridors, stairwells and gates the items must pass through at both ends, since a piece that fits the van might still struggle at the property. If something is unusually shaped, describe it when you request a quote so the team can discuss which vehicle suits the load. You can also photograph bulky items and keep the images with your notes. Where a doorway measurement looks tight, the question of access belongs with the property owner, so ask them directly.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.