Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Allowing Time for Packing and Loading
Before anything else, write down the date you need the van and how many hours you can realistically set aside for the whole job. Note when the items will be packed and ready, and whether packing happens on the hire day itself or the evening before. If you are collecting furniture from a shop or a private seller, record any time window they have given you, since that fixes part of your schedule. It is also useful to note whether you will have help on the day, how long the collection or delivery point expects you to take, and any second trip you are considering. These notes are not about how the van is loaded; they are about the hours you can plan around, which you can share when asking about hire dates and availability.
Keeping a Load Inventory
An inventory is simply a written list of everything you intend to move, and it is worth preparing before you request a quote. Start with the largest pieces: note each item's name, its approximate dimensions and whether it comes apart. Then list the smaller belongings, the number of boxes and any awkward objects such as long lengths or rolled materials. If some items are optional, mark them, so you can discuss priorities if the list grows. Record the access arrangements at each end as well, including any restrictions you already know about at the collection or delivery point. Sharing the full list with the team helps them match the job to a small van, Transit, Luton, dropside or crew van where available, and it gives you a reference to check against when packing.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.