Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Writing Down Everything You Carry
The first thing worth doing is a written inventory of the load. List each item by name, from boxes and bin bags to wardrobes and white goods, and add approximate dimensions for anything bulky or awkwardly shaped. Where a piece of furniture comes apart, note that down as well, since the parts count as separate entries on your list. Record quantities carefully: eight boxes is a different entry from eight to ten boxes. If some items are going to different addresses, mark which destination each belongs to. Keep the list somewhere you can find it on the day, and bring a copy when you collect the van. When you contact the team for a quote, send the inventory alongside your dates so they can discuss which van option suits the job.
Moving Hobby and Sports Equipment
Hobby equipment raises its own questions, so begin by grouping your gear by activity. A cyclist might note one or two bikes, a toolbox of spares and a floor pump; a kayaker might list paddles, buoyancy aids and roof bars. Measure the longest items and write the figures next to their names, because length often determines which van makes sense for the trip. Consider whether anything is dirty, wet or fragile, and note that too, since it may influence how you pack on the day. If equipment belongs to several people, record whose is whose so nothing goes astray. Ask the team about access arrangements at both ends, and mention your dates early so any open questions can be settled before the hire begins.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.