Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Writing Down What Goes in the Van
Start by listing every item you intend to move, however ordinary it seems. Boxes are straightforward to count, but note anything awkward such as rolled carpets, long shelving, garden tools or appliances, and measure the largest pieces rather than estimating. Record approximate dimensions for the bulkiest two or three items and the total number of boxes or bags, since this information helps the team suggest whether a small van, Transit or Luton is the closer match. If some items might be left behind or collected later, mark them separately on your list. Photographing fragile or valuable pieces before the day gives you a reference point. When you ask for a quote, include the item list and dimensions so any follow-up questions can be answered quickly.
Deciding Between One Trip and Several
Whether to move everything in a single run or split it across several is a choice worth thinking through before booking. Note the full quantity of belongings, the gap between collection and drop-off points, and whether anyone can help receive items at the far end, including a phone number for the person accepting delivery. If some pieces are not ready on the main day, a second short hire might cover them, so jot down what would be deferred and roughly when. Ask the team how consecutive days are arranged if you would prefer not to rush, and confirm the access arrangements at each stop, such as parking or gate widths, with the relevant contacts. Recording these details early means your quote can reflect the plan you actually want.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.