Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Keeping a Load Inventory
The starting point for most hires is a written list of everything going into the van, because this single document answers most of the questions the team will ask anyway. Work room by room or job by job, noting each item and, for anything bulky, its approximate length, width and height. Count boxes rather than estimating, and record whether any pieces come apart, since that detail can shape the conversation about vehicle choice. If certain goods are fragile or temperature-sensitive, mark them on the list so nothing is forgotten when you discuss arrangements. Once complete, this inventory becomes useful for phoning for a quote, checking items off on the day, and confirming nothing has been left behind at either end of the job.
Moving Boxed Belongings
If your load is mainly boxed, an early decision is how many boxes you will realistically have by the hire date, since numbers tend to climb as packing continues. Keep a running tally split by size, and set aside the ones holding items you will need first at the new address. Note where each box is destined, whether that is a particular room, a storage unit or a recipient waiting for a delivery, and record contact details for anyone receiving goods so they can be reached if timing changes. Think about whether you want the van for a single day or longer, and whether access at the destination could affect your schedule, which is a question for whoever manages that site. Asking the team about crew van options may also be worthwhile if helpers are travelling with you.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.