Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Preparing a Business Delivery
If a delivery forms part of your working week, gather the details before you ask for a quote. List each item going out, with dimensions and any notes on fragility or handling that the recipient should know. Record the delivery address, the name of the person receiving the goods and a direct phone number for them, so timing questions can be answered on the day. Check the hire dates against your schedule and note whether the run sits inside usual working hours or needs an early start. When you contact the team, share the load list, access arrangements and dates, then ask whether a small van, Transit or crew van suits the consignment. Questions about gates, parking or unloading bays at the destination belong with the recipient or site contact.
Coordinating Helpers for the Day
Suppose friends or colleagues have offered to assist with your move. Start by confirming who is available on each of your chosen dates, since offers often shrink once timings are pinned down. Note each helper's name, mobile number and the hours they can commit, then share the itinerary so everyone knows the collection point, the destination and any stops between. Record who holds keys to the property at each end, and who will receive items if the address is not your own. When requesting a quote, pass on the number of helpers, the load list with item dimensions and the access arrangements, and ask which van option fits the job. You can also confirm the hire period and whether a dropside or Luton is available for those dates.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.