Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Keeping a Clear Load Inventory
Start by writing down everything that needs to travel. For a house move this might mean listing each box, piece of furniture and appliance, while a trade job could involve tools, materials and protective sheeting. Next to each item, add any measurements you know, particularly for wardrobes, sofas or workbenches, and note whether anything can be dismantled beforehand. If some items belong to different people or jobs, mark who is responsible for each. This record helps when you ring for a quote, because the team can discuss which van size matches the list. You might also note which pieces are needed first at the destination, so you can tell whoever is receiving them where to expect each part of the load.
Coordinating With a Seller
If part of your hire involves collecting furniture or equipment from a private seller, arrange the practical details early. Agree a collection window, ask for the seller's phone number and confirm the exact address, including any gate codes or instructions for finding the property. Check whether they can help you identify the item's dimensions before you set off, since a listed measurement sometimes differs from the real thing. It is also sensible to ask whether the item is upstairs, in a garage or in a shed, and to note that information with your booking notes. If the seller offers a specific time slot, write it down and share it when you contact the team about your van.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.