Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Writing a Load Inventory
Start by writing down everything you expect to move, however ordinary the items seem. A clear inventory covering furniture pieces, boxes, appliances and loose equipment gives the team a genuine picture of the job. Against each entry, note approximate dimensions, the quantity and any awkward features such as drawers that cannot be removed or a wardrobe that arrives fully assembled. If some items are still undecided, mark them separately so the final list can be revised. It is also worth recording which things must travel together, perhaps a set of tools needed the same day, and whether anything belongs to a customer or recipient rather than yourself. Once the list is drafted, the remaining questions are which van type suits the overall load and how access at each end is arranged, which the team can talk through with you.
Noting Access and Contact Details
Alongside the inventory, gather the practical details about where the van will be used. Write down the address for collection, the address for delivery and any notes about parking, gates or lifts at each location, since these arrangements shape which vehicles are workable. If items are going to a third party, such as a customer awaiting a furniture purchase, record their name and phone number so they can be reached on the day. Note your preferred hire dates, whether the job might overrun and who will drive. Questions worth asking when you request a quote include whether a small van, Transit, Luton, dropside or crew van matches your list, and what the team needs confirmed before booking. Keeping these notes together makes the conversation straightforward.
Explore other van hire areas
Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.