Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Should You Line Up Helpers in Advance?
Yes, if the job involves more than you can manage alone, arrange any helpers before the hire dates are fixed rather than after. Start by noting the date or dates you have in mind, then list the people who might join you and their availability. Write down what each helper will do, whether that is minding items, holding doors or looking after children while you work, and agree the hours each can commit. Record a contact number for everyone involved and send them the plan once the van is booked, including the start time and the addresses in order. If helpers are only free for part of the day, note which stops need them most. Where a collection depends on a seller or store, keep their details with the list and confirm timings directly with them.
Mapping Out a Household Move
A move becomes far more manageable on paper than in your head. Draw up an inventory room by room, marking what travels, what is sold or donated and what stays. Note the dimensions of the largest pieces, such as beds, wardrobes and white goods, since this information helps when discussing whether a small van, Transit or Luton suits the job. Write the day's sequence: key collections, the order rooms will be emptied and the addresses in order, including any storage unit or family member receiving items, with their contact details beside each. Record the access arrangements at every address and who holds each set of keys. Once the plan is drafted, list the questions you still have for the team, such as how a crew van fits helpers into the booking.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.