Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Listing What You Plan to Carry
Start by writing a full inventory of everything that will travel in the van. Count the boxes, note any furniture pieces with their approximate dimensions, and record anything awkward such as long tools, rolled carpet or a mattress. If you are collecting items from a shop or a private seller, ask the sender for measurements and photographs so you know what to expect. Group similar items together on your list so you can see the overall shape of the load at a glance. It is also worth noting which items are fragile and which belong to whom, if several people are sharing the hire. When you request a quote, include this list along with your dates; the team can then suggest a small van, Transit, Luton, dropside or crew van where available.
Measuring Items and Entrances Before Booking
Dimensions decide a lot, so gather them before committing to a vehicle. Measure the length, width and height of the largest pieces you plan to move, and jot down the numbers rather than relying on memory. Then check the access at each end: measure doorways, gates, corridors and any lifts, and note whether there are steps, narrow lanes or restricted opening hours. If someone else controls the property, such as a storage facility or a seller, ask them directly about access limits and any paperwork they require on arrival. Record the names and phone numbers of contacts at collection and delivery points. When you contact the team, include these measurements and access notes alongside your hire dates so they can advise on the right van for the job.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.