Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Measuring Bulky Items Before You Enquire
The first decision many customers face is which van size to request, and that starts with knowing what you are actually moving. Walk around your load and measure each bulky piece, recording height, width and depth, and note whether anything comes apart into smaller sections. Count the boxes, bags and loose items that will travel alongside the furniture, and jot down anything unusually shaped such as a mirror or a wardrobe. If the goods are coming from a seller or another property, ask them for the figures you cannot check yourself. Keep this list with your intended dates so it is ready to send. When you approach the team, you could ask which van options they would consider for the measurements you have provided and whether further details would help them narrow the choice.
Checking Entrance and Item Dimensions
Before committing to dates, it is worth confirming the dimensions on both ends of the job. Measure the items themselves, then ask whoever manages the destination property about doorways, corridors, gates and any other openings the goods must pass through, since they know their premises and can advise on access. Write down each figure separately so nothing relies on memory, and note whether any entrances have restrictions the property contact has mentioned. Record your access arrangements alongside the hire dates you have in mind, plus a contact number for someone at the receiving end. Questions for the team might include which van types they would suggest given your item list and whether the access details you have gathered are sufficient for them to make a recommendation.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.