Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Allowing Time for Packing
Write down the hire dates first, then work backwards to see how much packing time sits in front of them. Note the date you plan to start packing, which rooms or items come first, and whether any dismantling or wrapping needs to happen before the van arrives. Record a realistic cut-off for when boxes and furniture should be finished, and think about whether anything might still be outstanding on the morning itself. If friends are helping, note their availability alongside the schedule. Questions worth raising include whether the hire period could be extended if packing overruns, and what notice would be needed. Keeping a simple timeline of dates and tasks lets you spot clashes early and gives the hire team clear information when they quote.
Preparing a Business Delivery
For a business delivery, the details worth noting begin with the recipient. Record the delivery address, a named contact there, their phone number and any reference numbers the goods require. Write down the items being sent, their quantities and dimensions, plus any packaging notes such as fragile markings or pallet counts. Confirm the delivery window with the recipient and note any access arrangements they mention, including opening hours or specific entrance instructions. If a signature or proof of delivery is needed, add that to the list. When you enquire about a van, you can share the item list and dates together, and ask whether anything in your measurements prompts further questions. Anything the destination contact has not confirmed remains open, so keep a note of what is still awaited.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.