Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Measuring Entrances and Items Carefully
Which numbers should you gather before hiring? Measure the height, width and depth of every large item, from wardrobes to washing machines, and write the figures on one sheet. Then note the clearance at both ends: door widths, hallway turns, gate openings and any height barriers on the approach. If goods are heading to a storage unit or a business premises, ask that site's contact about loading bays, ramps and opening hours, since they know their own arrangements. Record whether lifts are involved and their internal dimensions if relevant. Keep these measurements alongside your preferred hire dates. When you enquire, you can share the complete set, and any questions about matching the load to a van can be asked then.
Planning a Collection With a Seller
Buying something second-hand? Before the hire, confirm the collection day and a backup time with the seller, and ask them to hold the item until you arrive. Request the item's dimensions and weight if they have them, plus photographs showing any detachable parts. Ask the seller directly about parking near their property, whether the item is upstairs or in a garage, and any restrictions on when collections can happen. Note their phone number so you can call if the journey runs late, and agree how you will confirm the handover. Write all of this beside your own notes on access and dates, so the enquiry to the team covers both ends of the trip, and any remaining queries can be raised when you ask for a quote.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.