Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Details to note before enquiring
Gather the key facts before you get in touch: a list of what you are carrying, the access at each address, and the dates you have in mind. Note anything unusually large or heavy, along with whether the van will need to wait on street or can pull up close to a door. These notes give the hire team a clear picture and let them talk you through the van groups that could suit, from a small van through to a Luton or dropside where available. Mention your expected return time as well, since that helps frame the whole hire period and any questions about timing.
Packing and loading time and your helpers
If your day involves a house move or a large furniture collection, agree the timings with everyone involved before the hire begins. Let helpers know when you expect to start, how long the job is likely to run and whether their help is needed at one end or both. Speak to the people receiving the items as well, so they know roughly when you expect to arrive and can plan their side of things. Share your expected return time with the team when you enquire, since it frames the hire period and any questions about timing. A little coordination in advance keeps the whole arrangement clear for everyone taking part.
Explore other van hire areas
Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.