Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Agreeing collection details with a seller
If you have bought something from a private seller, a few messages beforehand can settle most unknowns. Confirm the collection date and a rough arrival window, then ask the seller for their phone number in case the journey runs late. Request the approximate dimensions of the item, including whether it comes apart, and ask whether it is already boxed, wrapped or loose. It is also worth asking where the item will be waiting, such as a garage, ground floor or upstairs room, since that detail shapes your own notes about the job. Record the seller's address and any gate codes or parking notes they mention. With these facts gathered, you can describe the load clearly when requesting a quote, and any questions that remain open can be raised with the team directly.
Building a simple load list
Suppose the van will carry a mixture of furniture and boxes. Before the hire date, write down each item with its approximate length, width and height, and note anything that disassembles, such as a bed frame or shelving unit. Count the boxes and record their general sizes rather than guessing, since a dozen small cartons differs from six large ones. If some items belong to different destinations, such as a storage unit and a relative's garage, group them on the list and add each recipient's name and contact number. Mark any pieces with awkward shapes or protruding parts. This written list lets you discuss the job with the team accurately, keeps delivery arrangements clear, and highlights any measurements you still need to confirm before asking for a price.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.