Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Measuring Items and Entrances in Advance
Which measurements matter? For every large item, note its height, width, depth and, where relevant, its weight as stated by the manufacturer or your own estimate. Record the same figures for the spaces it must pass through, including doorways, hallways, gates and stairwells at both ends of the journey. If furniture has legs, handles or a removable section, note that alongside the figures, since it affects whether a measurement reflects reality. Keep the list on your phone so it is ready when you speak to the hire team, and be ready to share it so they can compare your items against the small van, Transit, Luton, dropside or crew van groups. Any question about access at the destination belongs to whoever manages that property.
Coordinating the People Helping You
Who is free on the day? Make a note of each helper, the times they can commit, and a contact number for each, so changes can be passed on quickly if the schedule moves. Agree in advance where everyone will meet, whether at the pickup address or the delivery point, and record who is responsible for what, such as wrapping furniture or managing keys. If some helpers can only come for part of the day, mark their hours rather than assuming they will stay to the end. You can also list the items you expect to need extra hands for, which keeps the day organised without anyone guessing. Once the plan is written down, share it so the whole group is working from the same page.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.