Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
Finding a car to suit the trip
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Arranging a one-way return journey
The key decision with a return journey is whether the car comes back on the same day or later in the week. Whichever you choose, write down both dates before enquiring, along with the driver details for everyone who will be at the wheel, since this shapes which vehicle groups the team can confirm. If the outbound and return legs involve different addresses, note both, and say where you would like the car delivered and collected. It also helps to record how many passengers and bags travel in each direction, because numbers sometimes differ on the way back. Useful questions for your quote include whether the collection point can differ from the delivery point and how any change of dates would be handled.
Booking a car for a longer stay
Where a hire runs over several weeks, it pays to set out the full timeline at the start. Note the beginning and end dates, any days you definitely will not need the car, and whether there is flexibility to shift either end, since this can influence the vehicle groups on offer. If the stay involves family visiting, a temporary work contract or a period between houses, list the drivers and confirm their details in advance, and record where the car should be delivered. When you ask for a quote, you could also check whether an estate, SUV or people carrier matches your luggage plans, and whether any mid-stay change to the arrangement would need to be arranged separately.
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What to confirm on the phone
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.















