Matching a hire car to your passengers and luggage
Tell the team how many people will travel and how many cases, buggies or bulky bags you expect. Seating and boot space are separate questions. Say whether you need an automatic or are happy with a manual, and mention any child seat request early so it can be checked before you are quoted. Include details for every driver who may take the wheel.
Finding a car to suit the trip
Start with the journey and pick the car to match it. Smaller cars are suited to city driving and short stays, automatics make local driving easier, estates and SUVs give more room for luggage, and people carriers are a better choice for families or small groups. The range available includes the Fiat 500, VW Golf, Ford Focus Estate, Ford Focus Automatic and Hyundai i10 Automatic, subject to dates, driver details and availability. The precise make, model, transmission, seating, payload and licence position are confirmed when you are quoted, so treat the vehicles listed as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Questions to Ask Before a Quote
Writing your questions down before you contact the team saves you thinking of them mid-conversation. Start with the essentials: which vehicle groups are available on your dates, whether delivery or collection can be arranged at your chosen point, and what the price covers for the hire period you have in mind. If you need an automatic rather than a manual, say so early and ask whether that affects the choice of groups. Note any extra drivers and whether they can be added to the booking. Ask how the return works, including where the car should be left and at what time. With these points recorded alongside your dates and driver details, you can request a quote knowing that the main variables are already settled and only the answers remain outstanding.
Organising a Longer Stay
If the car is needed for several days or more, the planning changes slightly from a single-day booking. Decide the full start and end dates first, then note where the car will be kept overnight and whether that location suits delivery and collection. Write down the total number of drivers who may use the car during the stay, along with their details, since this can shape the booking. Think about how the itinerary might shift day to day and whether the hire period you are requesting leaves room for changes. Record the addresses you expect to visit, or at least the areas, so the team can consider delivery points. Once this is gathered, ask any questions about vehicle groups, timings or price before confirming the longer arrangement.
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What to confirm on the phone
Before you confirm the hire, check the key details: vehicle availability, driver requirements, mileage, insurance, delivery or collection arrangements and any extras you have asked for, along with driver age, licence history, the deposit, the insurance excess and any travel abroad. A clear request gives the date, the length of hire, the rough route, the delivery or pickup address, the expected passengers or load, and any particular requirements that might affect which vehicle is suitable.















