Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Measuring Bulky Items Before You Book
The first decision worth settling is which large pieces actually need to travel in the van. Before requesting a quote, walk through the property with a tape measure and note the length, width and height of each bulky item, from wardrobes and sofas to workbenches and white goods. Record these figures alongside a simple list of everything else going on the van, including boxes, bags and loose tools. If an item comes apart, note which sections separate and how each piece measures once dismantled. Photographing awkward shapes can help when you describe them over the phone. With that information written down, the team can discuss which vehicle options suit the load and whether anything needs a different arrangement. It also gives you a record to check against on the day.
Checking Entrances and Routes in Advance
Once the item list is drafted, think about the spaces each piece has to pass through at both ends of the journey. Measure doorways, hallways, stairwells and any tight turns, then compare those numbers with the dimensions you noted for your largest items. If something will not clear a corner, decide early whether it can be tilted, dismantled or left behind. Note any lifts, shared corridors or restricted access at collection and delivery points, since these details shape the conversation with the hire team. It is also worth recording a contact name and number for whoever will be at each address, in case plans change on the day. Gathering these details before asking for a quote keeps the discussion factual and lets any open questions surface while there is still time to resolve them.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.