Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Note Down Your Load List
Start your planning by writing a full list of what the van needs to carry. Include dimensions for the biggest items, such as the width and depth of a wardrobe, the length of a workbench or the height of a fridge, since these figures help determine which vehicle suits the job. Count the smaller pieces too: boxes, bags, tools and loose equipment all add up. Next to each item, note where it is heading, especially if the trip involves several stops such as a storage unit, a new address or a trade site. If anything is awkwardly shaped or comes apart, record that as well. This list becomes the reference you use when discussing van options and hire dates with the team.
Allowing Time at Each End of the Trip
When setting your hire dates, think about the hours either side of the driving itself. If you are still packing on the day, consider whether an extra evening beforehand would let you finish wrapping and labelling boxes without rushing. At the collection or delivery end, note any time constraints, such as a storage facility's closing hours or a seller who can only wait until a certain point. Record the access arrangements at every address, including narrow entrances or limited parking, since these affect how long each stop takes. If you suspect the job might stretch into a second day, flag that possibility when asking for a quote so the team can talk through date options with you.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.