Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Keeping a Clear Load Inventory
Start by writing down everything that needs to travel in the van, however ordinary it seems. A load list might cover boxes of kitchen goods, a washing machine, a dismantled bed frame, garden tools or pallets of stock, and each entry can be noted with a rough size and any awkward features such as protruding legs or drawers that cannot be removed. Recording the number of boxes rather than a vague guess helps you describe the job accurately when you get in touch. It also gives you a reference point if plans change and items are added or left behind. Once the inventory is drafted, you can ask the team which van options would suit that volume, and whether anything on the list needs a separate conversation before the hire is arranged.
Planning a Collection with a Seller
If part of the job involves collecting furniture or equipment from a private seller, a few details are worth gathering in advance. Note the seller's address, a phone number for the person who will hand over the items, and any hours they have specified for pickup. Ask them for the dimensions of each piece, whether doors or legs come off, and whether the goods will be inside a house, in a garage or waiting on a driveway, since these notes help when describing the job. Agreeing a backup time in case the collection overruns is also sensible. When you contact the team for a quote, you can share these arrangements alongside your hire dates and access details, and ask any remaining questions about the vehicle options offered.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.