Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Allowing Time for Packing
Before you call, it helps to write down what you are moving and roughly how long each stage might take. Start with a list of rooms, jobs or collections, noting anything that needs dismantling or wrapping and whether you plan to pack boxes in advance or on the day. You might also note whether any items are awkward to handle, such as long pieces or boxed belongings with unusual dimensions, and record their approximate measurements rather than guessing. Think about when you want the van to arrive and when it must be returned, including any buffer between stages if your schedule is uncertain. Questions about access at the collection or delivery end, such as opening hours or who to contact on arrival, should go to the relevant site rather than the hire team.
Keeping a Load Inventory
A written inventory of everything going into the van gives you a reference point throughout the job. List each item with a brief description, quantity and, for larger pieces, the dimensions you have taken. If you are collecting from more than one address, group the list by location and add the contact name and number for each. For business deliveries, you might note recipient details and any reference numbers so nothing is missed when you are on the road. Where items are fragile or particularly bulky, a simple note beside the entry can help you track them. When you request a quote, this inventory lets the team see the full scope of the job, which in turn helps them suggest whether a small van, Transit, Luton, dropside or crew van suits your needs.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.