Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Taking hobby equipment by van
Perhaps you have just agreed to transport your canoe, diving gear or model aircraft to a weekend event, and now you must decide how to book the right van. Start by listing every piece, noting the longest dimension of each and whether anything dismantles into parts. Record the hire dates you need, including the time you would collect and return the van, and jot down the access arrangements at both your home and the destination, such as gate widths or opening hours. If helpers will meet you there, note their names and contact numbers so arrangements stay clear. When you contact the team, present the item list and ask which of their vans, from a small van through to a Luton, dropside or crew van, they would recommend where available, and confirm the price and dates before you commit to anything.
Sketching the order of your day
Before you request a quote, it helps to map out the sequence of stops you expect to make, because the order shapes what you need to record. Write each address in the order you plan to visit, noting the access arrangements at every one, whether that is a driveway, a service lift or a kerbside collection. Beside each stop, list the items going in or coming out, with rough dimensions for the largest pieces, so the team can see the whole picture when matching the job to a van. Add your hire dates and any time constraints, such as a shop closing at midday or a storage facility with set access hours. If any stop has a contact person, note their name and number. Ask the team whether your sequence raises any questions about vehicle choice or timing before you book.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.