Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Measuring items and entrances in advance
Will your largest item actually fit through the gaps it must pass? Measuring first answers the question on paper. Note the height, width and depth of each significant piece, from wardrobes to workbenches, and then measure the doorways, corridors, stairwells or lift openings at both ends of the journey. Record the numbers rather than relying on impressions, and include anything that cannot be dismantled. If a measurement looks marginal, write that down too, because it is worth flagging when you enquire. Pass the full list, with dimensions and access notes, to the team along with your dates, so the discussion of what you need to carry can start from recorded figures. Any item you are unsure about can simply be marked for discussion.
Coordinating helpers around your booking
Who is helping on the day, and when are they free? Sorting this out before the van is booked avoids gaps in your plan. List the people who have confirmed, their arrival times, and a phone number for each so you can reach them if schedules change. If helpers are only available for part of the day, note the window they can cover and arrange the rest around it. Where children or pets are involved, plan who supervises them so nobody is distracted mid-task. Share the itinerary with everyone, including the addresses involved and any access arrangements you have already gathered, so each helper knows the sequence. Anything still unconfirmed can be raised with the team when you discuss your hire dates.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.