Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Recording the Order Items Leave
If you want the day to run without guesswork, a written order for how items will come out at the far end can be drawn up before the van arrives. Rather than deciding on the spot, note which boxes and furniture belong in which room at the destination, and number the list so helpers can follow it. Mark anything that needs to reach storage separately and anything being delivered to a second address. If a recipient will be waiting, record their name and contact number alongside their portion of the load. Questions to raise with the team include how the list might influence the choice between a small van, Transit, Luton, dropside or crew van, since the shape of the load often matters as much as its size.
Checking Entrance and Item Dimensions
Measuring before you book turns a vague job into a precise one. Start with the awkward pieces: sofas, wardrobes, fridges and anything with an unusual shape. Note the height, width and depth of each, plus any protruding parts such as legs or handles. Then turn to the entrances involved, recording the width of doorways, hallways and stairwells at both the collection point and the destination, along with any corners that could prove tight. If a piece comes apart, note which sections separate and the dimensions of each. Keep this list with your quote request, because exact measurements allow the team to discuss vehicle options and access arrangements with something concrete rather than working from rough guesses.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.