Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Preparing a Business Delivery Step by Step
If a delivery is on the schedule, what information should you gather first? Begin with the basics: the date and time window the customer expects, plus a named contact and phone number at the receiving end. Write down each item on the delivery note, ideally with dimensions for anything oversized, so the load can be discussed accurately when you enquire. Note the delivery address details and any instructions the recipient has given about parking, gates or opening hours, since these come from them rather than the hire team. If several drops are planned, list them in order and record who signs for each one. Any questions about the vehicle options for your particular load can be raised when you request a quote.
Moving Boxed Belongings Without Guesswork
Suppose your belongings are already boxed up. Even then, a little preparation helps the hire run smoothly. Count the boxes, sort them by size, and note roughly how full each type is, since part-filled boxes take up more room than tightly packed ones. Label each box with its contents and destination room, and set aside a list of anything fragile so it can be mentioned when you speak to the team. If some boxes are going to storage and others to a new address, keep the two groups clearly marked and record the split. Measure any oversized boxes and record the figures. When you contact the team for a quote, share the totals and ask any remaining questions about dates and vehicle choices before booking.
Explore other van hire areas
Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.