Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Keeping a Load Inventory
Before anything goes near the van, write down what you intend to move. A simple inventory works well: item name, quantity, and dimensions for anything bulky such as wardrobes, sofas or crates. Note whether pieces come apart, whether drawers stay in or come out, and roughly how many boxes, bags and loose items you expect at the end. If some things belong to other people, add a name against each so nothing is unaccounted for. Keep this list on your phone so you can send it when you request a quote, and ask the team which van options suit your inventory and dates. Any items still unmeasured should be flagged as estimates until checked.
Organising a Household Move
A house move runs more smoothly when the paperwork side is sorted first. Start with a calendar: the hire dates, the times keys are released, and any window given by the estate agent or landlord. Then list each room's contents in note form, marking furniture that needs dismantling and boxes that hold fragile pieces. If friends are collecting items you are passing on, record their contact numbers and the addresses involved, since the destination contact will confirm access arrangements there. Note parking or gate details for both ends if you already know them. When you ask for a quote, share the inventory, the dates and the access information, and ask which vehicle options the team can offer for that period.
Explore other van hire areas
What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.