Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Noting the Order You Want to Work In
If your day involves several stops, a written sequence can keep things clear without anyone improvising on the morning. List each address in the order you plan to visit, with a contact name and phone number for every one, whether that is a seller, a storage facility or a friend accepting a delivery. Note the items destined for each stop and their approximate dimensions, so a chest of drawers is recorded separately from a set of boxes. Add any time constraints, such as a shop closing early or a site that only accepts deliveries in certain hours. When you ask for a quote, include this sequence alongside the access arrangements and hire dates, and ask whether anything in your list raises a question. Gaps in the details can be filled before you commit.
Arranging a Collection With a Seller
Suppose you have bought a large item from a private seller and need a van to collect it. Start by asking the seller for the item's measurements, its weight if they know it, and whether it comes apart into pieces, then write all of this down. Agree a collection window rather than a single minute, and record their address, preferred contact number and the name to ask for. If the item sits in a garage, a flat or a first-floor room, note where it is currently kept so you can mention the situation when booking. Ask the seller whether they will be present or whether someone else will hand it over. When you request a quote, share the item details, the access arrangements and your dates, and raise any open questions then.
Explore other van hire areas
Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.