Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Checking Entrance and Item Dimensions
Which measurements should you take before requesting a quote? Start with the largest items you plan to move: a sofa, wardrobe or workbench is often the piece that shapes the conversation. Record the height, width and depth of each bulky piece, and note whether anything comes apart, such as legs that unscrew or a headboard that detaches. Next, write down the access arrangements at both ends, including gate widths, doorways and any narrow passages. If you are collecting furniture from a shop or storage site, note a contact name and number there. Keep this list beside your hire dates so the team can see the full picture and suggest which van groups might work when you ask for a quote.
Organising a Household Move
If your move involves boxed belongings, start by walking through each room and noting what will travel and what stays behind. List the number of boxes, suitcases and bags, then estimate a total so you can share it with the team. Add the dimensions of any awkward pieces, such as a tall bookcase or a wide dining table, to your notes. Decide the date and any backup date, and record the addresses at both ends along with contact details for whoever will be present to receive items. Sketching a simple order for your day, including storage runs or collections on the way, gives the team a clear brief and leaves fewer questions open when you confirm the hire.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.