Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Transporting hobby equipment
The first decision for a hobby-related job is what exactly needs transporting: a kayak, PA gear, model railway boards or several boxes of tools all suggest different van requirements. List every item, note its approximate dimensions, and record whether it comes apart, folds or has a case. Add the hire dates and, if the equipment is going to an event, the address and a contact name for whoever receives it there. Where two loads are possible, note both versions of the plan so you can share them with the team. If some pieces are still being borrowed or repaired, mention that when requesting a quote so the plan reflects what will actually be ready on the day.
Allowing time for packing and loading
If the job has a fixed start, such as a collection slot or an event deadline, work backwards when choosing your dates. Note how long packing will realistically take, whether items are spread across several rooms or already boxed, and whether you need the van a day early or only for the hours of the job itself. Record who will be present at each end and a phone number for both, in case timings need adjusting. It is worth noting whether any colleagues will be helping on the day. Where the schedule is tight, share that with the team when you ask for a quote so nothing is left to chance.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.