Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Planning a Collection with a Seller
If you have bought furniture from a private seller, a few notes made in advance can shape your enquiry. Ask the seller for the measurements of each item, including height, width and depth, and whether anything separates into parts. Record the collection address, the agreed time window and a phone number for the person handing over the goods. It also helps to note whether the item sits in a flat, a garage or a ground-floor room, purely as information for your own planning. If the seller can only release the item on a particular day, write that date down before you request a quote. Passing these details on when you contact the team allows them to discuss which van option might suit the job and confirm availability for your dates.
Recording Your Unloading Plan
Should you keep written notes about the delivery? A simple list prepared at home can make the handover easier to manage. Note each item and where it is heading at the destination, and mark anything the recipient will want promptly, such as a kettle or a box of tools. If several people are meeting you at the other end, record their names and contact numbers so you can update them if timings change. Where a delivery involves more than one address, list the stops in your intended order with any time constraints noted alongside. Keep the list with your booking reference for your own records. When you ask about a van, the team can consider the overall load description while you retain full control of the arrangements.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.