Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Will the Item Fit Through the Door?
The question that catches many people out is not the van but the doorways, corridors and stairwells at either end of the journey. Before requesting a quote, measure the largest items you plan to move: a wardrobe, a corner sofa, a wide desk or a fridge. Record the height, width and depth of each, then measure the gaps they must pass through, including any tight turns on stairs and the clearance at the entrance itself. Note whether gates, fences or shared hallways narrow the route. Write these figures down rather than guessing, because the team can only suggest a small van, Transit or Luton sensibly when they know what is actually being carried. If a measurement looks marginal, flag it in your enquiry so it can be discussed.
Building a Clear Load Inventory
Alongside dimensions, a written inventory of everything travelling in the van keeps the whole job organised. Group your list by room or by category: furniture, boxes, appliances, garden equipment, loose items such as lamps or mirrors. Count the boxes and note roughly what each contains, marking any that hold fragile goods or important documents. Add the oddities people forget: curtain poles, a bicycle, toolboxes, pictures waiting to be wrapped. If items are going to more than one address, note which destination each belongs to and who will receive them there. This record gives the hire team a concrete picture when matching the job to a vehicle, and it doubles as a checklist you can work through on the day and again once everything has arrived.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.