Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Planning a Household Move
What should you settle before asking about a van for a house move? Start with the dates: confirm the collection day for keys or the property handover, and decide whether you need the van for a single day or across a weekend. Write out a room-by-room list of what is coming with you, marking anything that belongs to a specific destination, such as items bound for a storage unit or a relative's garage. Note the access arrangements at each address, including who to contact on arrival, and gather those phone numbers in one place. If a friend is collecting or receiving furniture on your behalf, record their details too. When you request a quote, share this outline and ask any open questions about matching the job to a van.
Measuring Bulky Items Before You Enquire
Dimensions matter when you are matching a load to a van, so take a tape measure to your largest pieces before contacting the team. For each bulky item, such as a wardrobe, sofa, dining table or fridge, record the height, width and depth, and note whether anything detaches, like legs, shelves or a mirror. Keep this list alongside a count of boxes, bags and loose items so the overall picture is clear in one place. If an item is going to a second address, note that beside its measurements. When you ask about a small van, Transit, Luton, dropside or crew van, the team can discuss the figures with you. Questions about whether a particular combination works can be raised directly in your enquiry.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.