Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Planning a Collection With a Seller
If you have arranged to collect furniture from a private seller, a short checklist keeps the plan clear. Start by asking the seller for the item's dimensions, whether it comes apart, and the address plus any access notes such as parking limits or stairs. Agree a collection window and a phone number to ring on the day, and confirm what happens if the timing slips. Write down the quantity of pieces involved, including loose cushions or fittings, so nothing is left behind. If the seller can send photos or measurements, keep them with your enquiry. Passing the item sizes, the collection address and the hire dates to the team lets you ask which van options might suit before anything is booked.
Listing Boxes Before a Home Move
How many boxes will be making the journey? If the hire is for boxed belongings, an inventory drawn up room by room gives you a figure to work from. Note the quantity of boxes, their approximate sizes, and any awkward items such as rolled rugs or flat-pack panels that will not fit a standard carton. Ask anyone contributing belongings to label their boxes and give you a count, so the total reflects everyone's load. Decide in advance where the boxes are going, whether anyone will receive them, and which contact number applies at each end. When you enquire, share the inventory, the access arrangements at both addresses and the hire dates, and ask which van sizes the team would suggest for that volume.
Explore other van hire areas
Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.