Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Fitting the van to your route
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
How to Prepare a Household Move Enquiry
What should go on your moving list? Start with a room-by-room inventory of the items you plan to move, noting anything awkward such as wardrobes, sofas or appliances, along with approximate dimensions where you can measure them. Add the dates you have in mind, the addresses involved, and the access arrangements at each end, including whether there are steps, gates or parking limits. If a friend or neighbour is receiving goods on your behalf, note their contact details so arrangements can be confirmed directly with them. Once your list is complete, send it with your enquiry and ask any questions you still have about the vehicle options. The team can then talk through how your load matches the available choices.
Planning a Furniture Collection from a Seller
Buying something second-hand adds a few extra details to your hire enquiry. Before you commit to a date, message the seller for the item's dimensions, whether it comes apart, and where it is located, such as an upstairs flat or a garage. Ask the seller about parking, lifts, narrow doorways and any time limits on collection, since these details belong with the seller rather than the hire team. Note the seller's phone number and agree a collection window in advance so you can match your hire dates to it. If several items are coming from different addresses, list each one separately with its postcode. Pass this information along when you ask for a quote, and raise any remaining questions before you book.
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What to confirm on the phone
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.