Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Planning a Collection With a Seller
If you have bought a sofa online and are collecting it yourself, a little preparation makes the conversation with the seller easier. Start by asking for the item's dimensions in writing, including any legs that detach, and note whether it comes apart into sections. Confirm the earliest date you can collect and the seller's opening hours, then write both beside your preferred hire dates. Record the full address, a named contact and a phone number in case you are delayed. It is also worth asking whether the item is upstairs, in a garage or in a shed, and noting the answer. When you request a quote, pass these details on and ask which van sizes would suit the load, so you have a record of what was discussed.
Comparing One Trip With Several
Would one longer hire or several short ones suit your week better? Before deciding, list every job you have in mind, from a furniture collection to a storage run, and put a date and address against each. If several errands cluster around the same days, a single booking might cover them all; if they are spread across the month, separate hires could fit more neatly, though the team can quote either way. Note the rough size of each load and any access details you already know, such as narrow lanes or restricted parking at one address. Keep the seller or recipient contacts for each stop together in one note. Asking for quotes on both patterns gives you figures to compare before committing to a plan.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.