Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
Preparing a Business Delivery
If the van is needed for a commercial delivery, it pays to gather the details before asking for a quote. Start with the delivery date and any collection window the customer expects, then list each item going out: what it is, its approximate size and whether it needs handling as a single piece. Note the recipient's name, phone number and the address where the goods are going, including any reference numbers that identify the order. Where the destination has its own access rules, such as gates, restricted hours or a specific entrance, record what the site contact has told you rather than assuming. Questions still open, such as whether a signature is required or whether the customer accepts delivery at the kerb, can be raised when you enquire.
Working Out Your Loading Sequence
Rather than leaving the running order to the day itself, put the trip plan in writing beforehand. List every item travelling, and if there are several stops, write them in sequence with a contact name and number for each, so questions about access or timing can be answered straight from the list. Measure the larger pieces, furniture especially, and keep those dimensions with your notes so the team can discuss which van size suits the load. If any item can be dismantled, note that too, since it may affect the space involved. Where an item's size is uncertain, mark it as an open question and raise it when you request the hire, because loose measurements are far easier to settle before booking than on the morning itself.
Explore other van hire areas
Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.