Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
Picking a suitable van
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
One trip or several
The first decision many hirers face is whether to move everything in one run or spread it over two shorter outings. To make that choice, draw up a full inventory of what is going, noting the length, width and height of the larger pieces such as wardrobes, sofas or stacked boxes. Record any recipient contact details for each drop-off, along with the access arrangements at every stop, so you can ask the destination contact about parking, gates or opening hours directly. When you request a quote, share the inventory and ask which vehicle group the team would suggest, whether a Luton, dropside or crew van is available, and how the hire period would work if you decide to split the job.
Allowing time for packing
Set aside realistic windows in your diary for the packing stages of your move, separate from the driving itself. Start by grouping items room by room and noting anything that needs dismantling, along with the dimensions of those parts once taken apart. Write down the access arrangements at both ends, including any time restrictions you have agreed with the destination contact, and keep their phone number to hand in case you need to confirm details on the day. When you contact the team about dates, ask how the hire period could accommodate your schedule, whether an early start or late return is possible, and what to do if packing takes longer than expected. Leaving these questions open until the day itself rarely helps anyone.
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Last checks before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.