Sizing a van around what you are moving
List the largest items with rough length, width and height, and give an estimate of total weight, because bulk and payload limit a van in different ways. Mention anything awkward, such as a wardrobe that cannot be dismantled or long timber. Describe loading at both ends, including stairs, lift access, distance from the kerb and whether anyone will help lift.
How the right vehicle is confirmed
Start with the load, then choose the van. A small van works well for boxes, tools and light collections; medium and long-wheelbase vans suit furniture, stock and trade equipment; and a Luton is the better choice for bulkier items on a house move. Subject to dates, driver details and availability, the range includes the Volkswagen Caddy, Ford Transit SWB, VW Transporter Automatic, Ford Transit MWB and Ford Transit LWB. Make, model, transmission, seats, payload and licence position are all confirmed at quote stage, so treat these vehicles as a guide to the kind of hire on offer rather than a guaranteed reservation of a particular model.
One trip or several runs
Before requesting a quote, it is worth working out whether you picture one loaded run or a series of shorter ones. Begin with a full inventory of what needs to move, grouping items by size and noting anything that cannot be separated or folded down. Estimate how long each leg might take, including time at either end, and check whether every stop is available across the whole period you have in mind. If some items could travel on a later date, note that too, since it might shape how you split the work. Present this outline to the team when you enquire, and they can discuss whether a small van, Transit, Luton, dropside or crew van matches your plan where available for those dates.
Measuring bulky items before you enquire
A tape measure is the most useful tool in the early planning stage. Walk around your home or workplace and record the length, width and height of the largest pieces you intend to move, from wardrobes and sofas to workbenches and palletised stock. Write each set of dimensions next to the item on your list, and add a note for anything that comes apart, along with which tools that might require. If an item has an awkward shape, describe it briefly rather than guessing. Keep the finished list with your preferred hire dates and access notes, then ask the team which vehicle sizes they would suggest for those measurements. That way, the conversation focuses on facts rather than estimates, and any open questions can be raised straight away.
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Things to check before booking
Before the hire is confirmed, go over the key points: whether the vehicle is available, the driver requirements, mileage, insurance, the delivery or collection arrangements and any extras you have asked for. Make sure payload, loading height, tail-lift needs, driver details, deposits and insurance excess are confirmed before you settle on a van size. A clear request gives the date, the length of hire, a rough route, the delivery or pickup address, the passengers or load you expect and any special requirements that might affect which vehicle is suitable.